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In Uganda’s fast-moving commercial landscape, communication is a core business capability — not a back-office luxury. Whether selling products, managing customer complaints, collecting overdue payments, or running marketing campaigns, how you talk to customers directly affects revenue, retention, and reputation. Many Ugandan businesses still handle customer interactions with ad-hoc internal…

Technology is now the backbone of almost every business in Uganda — from SMEs to large corporations. Companies face the crucial decision of whether to implement off-the-shelf software, which is pre-built for general use, or invest in custom software development, which is tailored specifically to the business’s processes and goals.…