Business

In Uganda’s fast-moving commercial landscape, communication is a core business capability — not a back-office luxury. Whether selling products, managing customer complaints, collecting overdue payments, or running marketing campaigns, how you talk to customers directly affects revenue, retention, and reputation. Many Ugandan businesses still handle customer interactions with ad-hoc internal…

Technology is now the backbone of almost every business in Uganda — from SMEs to large corporations. Companies face the crucial decision of whether to implement off-the-shelf software, which is pre-built for general use, or invest in custom software development, which is tailored specifically to the business’s processes and goals.…

Uganda is rapidly emerging as a key destination for IT outsourcing in Africa. With a growing pool of skilled professionals, cost-effective solutions, and supportive government policies, Ugandan businesses are leveraging outsourcing to drive growth and remain competitive in both local and global markets. IT outsourcing is no longer just a…

In today’s digital age, technology underpins nearly every aspect of business operations. For SMEs in Uganda, information technology is not just a tool—it is a critical business enabler. From managing customer relationships and automating accounting tasks to monitoring inventory and facilitating online sales, IT systems touch nearly every business process.…